Back to Home/Privacy Policy

Privacy Policy

KraftedbyIsajo ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Last updated: December 1, 2025

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Shipping/billing address
  • Phone number
  • Payment information (processed securely by payment providers such as Afterpay, Klarna, Shopify Payments, PayPal, etc.)

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and tracking data

Order Information

  • Items ordered
  • Custom selections (color, size, customization details)
  • Order notes
  • Transaction details

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate about orders, approvals, and updates
  • Send shipping confirmations and tracking
  • Improve website performance and customer experience
  • Detect and prevent fraud
  • Respond to customer service messages
  • Send promotional emails (only if you opt-in)

3. How We Protect Your Information

We use industry-standard security measures to protect your data, including encrypted checkout, secure servers, and trusted payment processors.

We do not store your full payment information.

4. Sharing Your Information

We may share your data only with:

  • Payment processors (Shopify Payments, Afterpay, Klarna, PayPal, etc.)
  • Shipping carriers (USPS, UPS, FedEx)
  • Analytics tools
  • Website hosting providers

We never sell, rent, or trade your personal information.

5. Cookies & Tracking Technologies

Our site uses cookies to:

  • Improve shopping experience
  • Remember cart items
  • Analyze site traffic
  • Provide secure login

You may disable cookies in your browser at any time.

6. Third-Party Services

Third-party services used on this site have their own independent privacy policies. We encourage you to review those policies before using their services.

7. Your Rights

Depending on your region, you may have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion
  • Opt out of marketing emails
  • Request a copy of your data

To make a request, email: isajoxayanna@gmail.com

8. Children's Privacy

Our website is not intended for children under 13.

We do not knowingly collect data from minors.

9. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted here with the updated date.

10. Contact Us

For questions regarding your privacy, contact us at:

isajoxayanna@gmail.com